Department Assistant
Southern Housing
6th May 2026 - 4th August 2026
£18.63 per hour
Mosaic East, 4th Floor,17 Addiscombe Road, Croydon, CR0 6SR
Customer Services
Communication
Problem-solving
Attention to detail
Organization
CRM/CD experience
Role
Who You Are
An organized and detail-oriented professional with strong communication skills and a passion for delivering excellent customer service. You are adept at managing tasks efficiently and have a knack for keeping systems updated and running smoothly.
What the job involves
This role involves monitoring and updating various reports and ensuring information accuracy. You will be responsible for contacting residents about repairs, handling queries related to appointments, and providing updates on any delays. Additionally, you will monitor and maintain the Customer dynamic system (CRM/CD) to ensure seamless operation.
Skills
- Excellent communication skills
- Strong organizational abilities
- Attention to detail
- Experience with CRM/CD systems
- Problem-solving skills
- Ability to manage multiple tasks
- Customer service proficiency