Housing Officer (LBR07)
Redbridge Council
Role
Who You Are
You are a resilient self-starter who excels in challenging situations and can handle confrontation effectively. Attention to detail is a must, and you exhibit creativity in developing solutions for residents. You thrive in lone working environments and possess the initiative to manage diverse cases on your own.
What the Job Involves
This role is a full-time, temporary position for 3-6 months, requiring 36 hours per week based at the Orchard Housing Office. Your primary responsibilities include identifying and supporting vulnerable residents, working with partner agencies to help residents maintain their tenancies, and managing cases of anti-social behavior effectively. This encompasses addressing issues such as hoarding, mental health, and coordinating necessary services for residents.
Skills
- Proactive case management
- Strong negotiation abilities
- Effective solution development
- Excellent record-keeping skills
- Self-sufficient and independent working capability
- Attention to detail
- Full driving license and daily car use